Official WhatsApp Business API, email, and lifecycle automation. Retention work, where the margin usually is.
Broadcast campaigns, catalogs, and automated journeys on WhatsApp, wired into email and your CRM so a customer is one record rather than four. Built on the official API, so you are not one ban away from losing the channel.
What you walk away with
Repeat purchase without paying for the click twice
One customer record, not four disconnected ones
Journeys that run whether or not anyone is at a desk
Opt-in handled properly, so the channel survives
Inside the practice
WhatsApp Business API
Verified sender, catalogs, payments, and broadcasts on the official API. The green tick and the deliverability that comes with it. Includes: Business verification and sender setup; Template approval handled for you; Catalog and payments where supported; Segmented broadcasts, not one blast to all. Deliverable: A channel people actually open.
Lifecycle & Retention
Welcome, abandoned cart, replenishment, win-back. The sequences that run quietly and pay for the rest. Includes: Journey mapping across the full lifecycle; Abandoned cart and browse recovery; Replenishment and win-back timing; Revenue attributed per journey. Deliverable: Revenue that arrives without new spend.
Email & Broadcast
Campaigns that reach the inbox rather than the promotions graveyard, with the technical setup to back it. Includes: SPF, DKIM, and DMARC configured properly; List hygiene and re-engagement; Designed and plain-text variants tested; Klaviyo, Mailchimp, or your platform. Deliverable: Delivered, opened, clicked.
CRM & Handover
Chatbots that answer the boring questions and hand a real person the ones that matter, with the CRM kept current. Includes: Chatbot flows with a clean human handoff; CRM setup, pipelines, and lead scoring; Lead routing to the right salesperson; Dashboards on source through to close. Deliverable: Fewer dropped leads, less manual entry.
How it runs
Understand: a working call, not a discovery document.
Plan: channels, budget and targets on one page before any money moves.
Build: creative, landing pages and tracking, built together.
Approve: nothing runs until you have seen it.
Launch: live and watched, with weekly numbers and every account in your name.
Official API. Not an unofficial workaround. Based in Delhi, India, working nationally and with clients abroad.